By the end of the specialization, you will be able to:

Lead others by influencing their performance and understanding through effective communication skills. Send and understand messages online, mitigating miscommunication and inappropriate emotional messages. Use different tactics to eliminate or avoid common biases in group settings. Demonstrate empathy while listening to others, leading and reflecting on oneself and one’s actions.

Do you struggle to influence your team’s chances of success? Learn effective communication and leadership skills from this Leading Through Effective Communication course!

Leading Through Effective Communication 

Communication online can be hard, especially when emotions get involved. Whether you’re facing someone’s sarcastic joke or a heated discussion, digital communication requires finesse. Even in normal situations, this communication can benefit from specific skills that let you get your message across clearly on any medium. However, you may still wonder about the best ways to go about online communication.

With the expertise of Dr. Nicholas Proferes of the ASU School of Social and Behavioral Sciences, the Digital Communication and Emotion course will put the tools, knowledge and strategies of digital communication directly into your hands. You’ll learn the fundamentals and get acquainted with your digital media toolkit. Then, you’ll directly apply them in hands-on scenarios. 

Communicating effectively in the digital world requires using emotion appropriately, choosing the right medium and responding to miscommunications — skills that anyone can learn and apply anywhere. Take the next step of your digital communications journey today!

Digital Communication and Emotion

Do you want the best strategies to avoid bias in your communications? Learn the skills to tackle common hurdles in impartial decision-making and communication from this Avoiding Bias course!

Avoiding Bias 

Empathy is something people must use every day. Empathy isn't limited to understanding other people; it's also about understanding yourself. An important key to understanding the emotions of others is understanding how you feel those emotions. Emotional intelligence and empathy aren't innate things that are fixed; they're skills that can be learned, and anyone has the potential to excel at them. This course will help you unlock that potential.

With the expertise of Dr. Shari Collins from the ASU School of Humanities, the Empathy for Self and Others course will put the tools, knowledge and strategies of empathy directly into your hands. You’ll learn the fundamentals and get acquainted with your empathy toolkit. Then, you’ll directly apply them in hands-on scenarios.

A common misconception about empathy is that you have to have directly experienced the same thing as another person to empathize with them. Empathy is finding common ground and understanding others — it’s no more complex than that. It feels more important than ever to be able to understand others. Jump-start your empathy journey today!

Workplace Culture for Everyone Specialization

About the Program

Description

Deliverables

0 Credits

Academic Excellence

Outcomes

Project Management Institute (PMI) Project Management Ready$300.00

SkillBuild Critical Thinking$185.00

Microsoft Copilot: Your Everyday AI Companion

Feedback and Coaching For Everyone Specialization

People and Soft Skills for Professional and Personal Success Specialization

Communication For Everyone

Conflict Management For Everyone

Creative Thinking Tools for Success and Leadership

Principles of Leadership: Leading Oneself

Principles of Leadership: Leading Technical Teams